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Experienced

Can I count on Tonomee to get the job done right?

Professional services hire us because they are good at what they do – and too busy to spend their time fixing computer problems. That is our profession. Tonomee specializes in Information Technology (IT), with particular strength in computer networking. And we are good at what we do. We know your satisfaction depends upon our professional competence, so we constantly update our knowledge and credentials, and strive to advance our quality of service. Tonomee does what it does best so that you can concentrate on what you do best.

Responsive

When is Tonomee available, and what is its response time?

We are ready to respond to your needs every day and at all times, day or night. Our response time is under one hour. Most often we answer the phone. But if your call lands in our voicemail, leave a message, send us an email, or create a ticket on our website. No matter how you ask for help, we will get back to you in less than 60 minutes. When it comes to providing the IT support you require, Tonomee is fast!

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Cost Effective

How and when will I be charged by Tonomee?

Our rates are very competitive. You can pay as you go, or be invoiced monthly. We bill by the quarter hour, which offers significant savings over hourly billing. Many computer glitches can be solved quickly; so if your problem takes 10 minutes of technical support to fix, you won’t be billed for an hour. We accept payment by cash, cheque, Electronic Fund Transfer, Paypal, Visa, Mastercard or American Express.